Privacy Policy

Who We Are

Our website address is: https://www.americonrestoration.com.
Americon Restoration of the Ohio Valley (“Americon,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information across our website, services, and SMS communications.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the site can download and extract location data from images on the website.

Cookies

If you leave a comment, you may opt in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
When you log in, we set cookies to save your login information and screen display choices. Login cookies last two days; screen options cookies last one year. Selecting “Remember Me” keeps your login active for two weeks. Logging out removes the login cookies.
If you edit or publish an article, an additional cookie will be saved in your browser indicating the post ID of the article you edited. It expires after one day and includes no personal data.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, or articles). Embedded content from other websites behaves as if you visited the other website directly. Those sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email. We do not sell, rent, or transfer your personal data to external organizations for marketing purposes.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically. For users that register on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except their username). Website administrators can also view and edit that information.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you’ve provided. You can also request that we erase any personal data we hold about you, except for data we are required to keep for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

Data Protection & Security

Access Controls: Only authorized personnel have access to your data.
Encryption: Personal data is encrypted during storage and transmission.
Regular Audits: Security measures and data access are periodically reviewed and audited to prevent unauthorized sharing.

SMS Messaging Terms and Privacy

Americon Restoration of the Ohio Valley will send promotional discounts, flash sales, advertisements to our customers via SMS for marketing and promotional purposes and to respond to service inquiries, confirm appointments, and coordinate restoration services. These messages are intended to inform recipients about special offers, new services, exclusive deals, and coordinate with our customers regarding our services. Message frequency may vary (typically 1–2 messages per month). Message and data rates may apply.

SMS Data We Collect

Name, email address, mailing address, mobile phone number, and messaging history related to your service. This may be collected via our website forms, phone calls, in-person visits, or text threads.

How We Use SMS Data

Respond to inquiries and coordinate appointments
Send job status and project updates
Provide restoration support and customer service
Promotional discounts, flash sales, and advertisements.

Non-Sharing: We do not sell, rent, or share collected mobile numbers or SMS consent data with third parties.

Retention

We retain your information while you are subscribed to SMS communications and as required for legitimate business or legal purposes. You may request deletion at any time.

Opt-Out & Help

Reply STOP to opt out of SMS at any time. A confirmation message will be sent.
Reply HELP for assistance. You’ll receive our contact details and support information.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, contact us:

Email: info@americonrestoration.com
Phone: 330-238-3927
Mailing Address:
Americon Restoration of the Ohio Valley
1230 North Meridian Road
Youngstown, OH 44509

SMS Privacy Policy

COMMUNICATION VIA SMS AND MOBILE MESSAGING

By providing your mobile phone number to [Business Name] ("Business Name"), you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems. Message frequency may vary based on your interaction with [Business Name]. Standard message and data rates may apply. Please contact your mobile carrier for details.

OPTING OUT

You may opt out of receiving SMS messages from [Business Name] at any time by replying “STOP” to any SMS you receive. Upon sending “STOP,” we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again. You may also request to opt out by contacting us directly at the email address listed on this site.

USE AND PROTECTION OF MOBILE INFORMATION

Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. [Business Name] will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you’ve consented to receive.

CONSENT AND ACCEPTABLE USE

Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling. You can view our Acceptable Use Policy below.

SMS Acceptable Use Policy

Acceptable Use Policy

This Acceptable Use Policy (the “Policy”) outlines the rules governing the use of messaging and communication services (“Services”) provided by [Business Name], (“Business Name,” “we,” “our,” or “us”). By using our Services, you agree to comply with this Policy. Failure to comply may result in suspension or termination of access to Services.

Consent Requirements

Obtaining Consent:
You must obtain express consent from individuals before sending any SMS, MMS, or other electronic messages. This includes:

A clear, affirmative opt-in (e.g., checking a box or submitting a web form).
Disclosure of the type and frequency of messages.
A link to this AUP and our Privacy Policy.

You must retain a record of consent, such as a timestamp or signed agreement.

Sample Opt-In Language

“By checking this box, you consent to receive text messages from [Business Name] regarding your account and services. Up to 10 msgs/month. Msg & data rates may apply. Reply STOP to opt out. Consent is not a condition of purchase. See our Privacy Policy and Terms of Use.”

Revocation of Consent (Opt-Out)

Users can revoke consent at any time by replying with standard opt-out keywords (e.g., “STOP”, “UNSUBSCRIBE”). One final message may confirm opt-out. No further messages may be sent without new consent.

Identification

All outbound messages must clearly identify [Business Name] as the sender, unless they are part of an ongoing conversation initiated by the recipient.

Message Content Restrictions

You may not use our Services to send or facilitate content that includes:

Unsolicited or Spam Messages

Advertising or promotional messages without explicit user consent
Purchased phone lists or shared third-party consents

Illegal or Restricted Content

Child exploitation material
Hate speech or incitement to violence
High-risk financial services (e.g., payday loans, crypto schemes)
Debt relief or credit repair services
Cannabis, CBD, or other controlled substances
Prescription drugs without a license
Gambling or betting content
"Make-money-fast" or deceptive income claims

SHAFT Content

Sexually explicit material
Hate-based content
Alcohol promotions
Firearms and ammunition sales
Tobacco or vaping products

Fraudulent or Malicious Content

Phishing or impersonation
Malware, spyware, or viruses

Evasion and Abuse

You may not:

Use URL shorteners from shared public domains (e.g., Bit.ly)
Misspell keywords or evade detection filters intentionally
Send similar messages from multiple numbers (“snowshoeing”)
Alter headers or spoof sender identity

Frequency and Reconfirmation

If you send recurring messages, you must:

Inform users of the frequency
Include regular reminders about opt-out options
Reconfirm consent periodically as required by law

Enforcement

Violations of this Policy may result in:

Warning or temporary suspension
Termination of access to messaging services
Reporting to telecommunications carriers and regulatory bodies

We reserve the right to amend this Policy at any time. Continued use of the Services indicates acceptance of the most current version.

Privacy and Data Usage

We do not share SMS opt-in information with third parties for marketing purposes. Mobile numbers will only be used for the purposes explicitly consented to, in accordance with our Privacy Policy. For questions about this Policy, contact us at the email address listed in the footer of this website.

SMS Terms & Conditions

These SMS Terms & Conditions govern the SMS/text messaging services (“Messaging Services”) provided by [Business Name], (“Business Name,” “we,” “our,” or “us”). By opting into our Messaging Services, you agree to these Terms.

Brand Name

Americon Restoration

Types of Messages You May Receive

By opting in, you may receive:

Appointment reminders
Account notifications
Product or service updates
Customer support communications
Promotional and marketing messages (only if consented to)

Message Frequency

Message frequency varies based on your interactions but will not exceed 15 messages per month unless otherwise specified at opt-in.

Message and Data Rates

Standard message and data rates may apply. Please contact your carrier for details.

Opt-Out Instructions

Text “STOP” to cancel at any time. You’ll receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

Customer Support

Text HELP for assistance
Email: Listed in the footer of this site
Call: Phone number listed in the footer of this site

Privacy & Data Use

Your number and opt-in information will never be sold or shared for third-party marketing. See our Privacy Policy for details.

Changes to Terms

These terms may be updated from time to time. Continued use of the Messaging Services after any changes constitutes your agreement to those changes.