Privacy Policy
Who We Are
Our website address is: https://www.americonrestoration.com.
Americon Restoration of the Ohio Valley (“Americon,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information across our website, services, and SMS communications.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the site can download and extract location data from images on the website.
Cookies
- If you leave a comment, you may opt in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
- If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
- When you log in, we set cookies to save your login information and screen display choices. Login cookies last two days; screen options cookies last one year. Selecting “Remember Me” keeps your login active for two weeks. Logging out removes the login cookies.
- If you edit or publish an article, an additional cookie will be saved in your browser indicating the post ID of the article you edited. It expires after one day and includes no personal data.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, or articles). Embedded content from other websites behaves as if you visited the other website directly. Those sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email. We do not sell, rent, or transfer your personal data to external organizations for marketing purposes.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically. For users that register on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except their username). Website administrators can also view and edit that information.
What Rights You Have Over Your Data
If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you’ve provided. You can also request that we erase any personal data we hold about you, except for data we are required to keep for administrative, legal, or security purposes.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
Data Protection & Security
- Access Controls: Only authorized personnel have access to your data.
- Encryption: Personal data is encrypted during storage and transmission.
- Regular Audits: Security measures and data access are periodically reviewed and audited to prevent unauthorized sharing.
SMS Messaging Terms and Privacy
Americon Restoration of the Ohio Valley will send promotional discounts, flash sales, advertisements to our customers via SMS for marketing and promotional purposes and to respond to service inquiries, confirm appointments, and coordinate restoration services. These messages are intended to inform recipients about special offers, new services, exclusive deals, and coordinate with our customers regarding our services. Message frequency may vary (typically 1–2 messages per month). Message and data rates may apply.
SMS Data We Collect
Name, email address, mailing address, mobile phone number, and messaging history related to your service. This may be collected via our website forms, phone calls, in-person visits, or text threads.
How We Use SMS Data
- Respond to inquiries and coordinate appointments
- Send job status and project updates
- Provide restoration support and customer service
- Promotional discounts, flash sales, and advertisements.
Non-Sharing: We do not sell, rent, or share collected mobile numbers or SMS consent data with third parties.
Retention
We retain your information while you are subscribed to SMS communications and as required for legitimate business or legal purposes. You may request deletion at any time.
Opt-Out & Help
- Reply STOP to opt out of SMS at any time. A confirmation message will be sent.
- Reply HELP for assistance. You’ll receive our contact details and support information.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, contact us:
Email: info@americonrestoration.com
Phone: 330-238-3927
Mailing Address:
Americon Restoration of the Ohio Valley
1230 North Meridian Road
Youngstown, OH 44509
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